WGCC and v​arious Stakeholders

Working Group for Citizen’s / Client’s Charter (WGCC) and Various Stakeholders sharing views during the Review of Citizen’s / Client’s Charter of the Department of Posts.

1. Working Group for Citizen’s / Client’s Charter (WGCC) of the Department of Posts comprising of the following:
   • Member​ (Planning), Postal Service Board & Chairman, WGCC, Department of Posts, New Delhi -110001.
   • Chief GM (Mail Business) Operation, Department of Posts, New Delhi – 110001.
   • DDG (PO & I), Department of Posts, New Delhi-110001.
   • Chief GM (BD&M) Directorate,Department of Posts, New Delhi-110001.
   • DDG (FS), Department of Posts, New Delhi-110001.
   • DDG (PG QA & Ins), Department of Posts, New Delhi-110001 as Member Secretary to WGCC.


2. Major Operative Divisions of the Postal Directorate Dak Bhavan, New Delhi including CGM (PLI), Chanakyapuri PO Complex, New Delhi-110 021 and DDG (RB, Plg), Dak Bhavan, New Delhi-110001.


3. Prominent Staff Associations.


4. Consumer’s representatives of eminence i.e.
   • Federation of Indian Chamber of Commerce & Industries (FlCCl), FICCI Quality Forum, Federation House, Tansen Marg, New Delhi-110001.
   • Administrative Staff College Administrative College, Bella Vista, Raj Bhawan Road, Hyderabad -500082.
   • Voluntary Organization in Interest of Consumer Education (V O I C E), 441, Jangpura, Bhogal Mathura Road, New Delhi-110 014.


5. Members of the Post Forum and New Contacts made by Postal Relations Inspector (Postal), New Delhi Head Post Office (NDHO) or Gol Dak Khana.